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Testimonials

  • The professionalism and promptness of your dispatch staff and the follow up conducted was impressive. Even more impressive was having price clarity nationwide, not paying any dispatch fees and actually receiving exclusive rate discounts for being a member fleet. In today’s economy with rising fuel prices and competitive margins, it’s reassuring knowing there’s a company like Fleet Assist USA that understands the needs and complexity of the logistics industry with a sincere focus and commitment to saving it’s members time and most importantly money. This has been and continues to be the best decision we have ever made.
  • Director of Operations, Dedicated Freight Systems Inc.
  • We have been trying to source a reliable program that could provide us with price clarity for emergency roadside service, towing and preventative maintenance needs. Every organization we tried always seemed to have too much fine print and was never satisfied with the offerings and service. We joined Fleet Assist USA and it has been the best resource and decision we ever made. Now, I simply call Fleet Assist and they handle the entire breakdown process from start to finish, I have price clarity nationwide which helps me with forecasting/budgeting, I get customized reporting and invoicing and the best part is we save money on every invoice just by being a member. Fleet Assist USA is a definite asset to our organization and truly a resource every trucking company and owner operator should utilize today!
  • Paul Tavenner, Garry Mercer Trucking

FLEETS

Become a Fleet Assist USA member today:

Enjoy Price Clarity across USA for all Mechanical, Tires and Towing Breakdown needs regardless of where you breakdown

What We Do

Fleet Assist USA is the only company in America that offers Price Clarity for all your Emergency Roadside Assistance (Mechanical, Tire and Towing) needs nationwide.

How Are We Different

Fleet Assist USA members will always be entitled to Exclusive Rate Discounts on all their Emergency Roadside Breakdown Invoices with No Call Coordination or Dispatch Fee’s.

Why Do We Offer This Unique Service

Fleet Assist USA goal is to save our member Fleets and Owner Operators time & money for all their trucking related essentials and provide price clarity for emergency roadside assistance.

Benefits of Using Fleet Assist USA for Breakdown Assistance.

  1. Price Clarity On All Emergency Roadside Assistance Needs Nationwide

    All Fleet Assist USA members will now be entitled to our Price Clarity across USA for all Mechanical, Tires and Towing Breakdown needs regardless of where your breakdown is. You will now pay one fixed rate for Service, Labour and Mileage Nationwide. All you do is make one phone call and Fleet Assist USA will manage the rest giving you peace of mind and more importantly saving you time and money.

  2. Flat Coordination or Dispatch Fees for Members

    All Fleet Assist USA Members will be subjected to a flat call coordination or dispatch fees when calling for roadside assistance. Whenever you require roadside assistance, Fleet Assist USA is one phone call away. No more:
    1. searching online directories hoping someone qualified will answer the phone to assist in your time of need
    2. calling answering services and waiting to be called back only to be told they don’t have the part or eta is longer than you can afford to wait
    3. calling other breakdown assistance companies only to be told they have no participating service provider in their program available so in order to receive service they will provide you with a telephone number of a non-participating service provider and charge you a fee

  3. No Markups on Parts

    All Fleet Assist USA members will never pay an additional markup on parts.

  4. One Centralized Telephone Number For All Your Breakdown Needs

    All Fleet Assist USA members can now call one centralized number for all their roadside mechanical, tire, towing and repair shop needs....

  5. Authorization for Repairs

    The authorization protocol can be specifically defined by the fleets to suit their business needs.

  6. Various Payment Options

    Payment for service can be made via Comchek, T-Chek, EFS, Fleet One, TCH Chek or credit card. Certain fleets can also apply and qualify to be setup for a billing account.

  7. Advanced Notification and Reporting Capabilities

    Our roadside repair management system has advanced reporting features which allow for reporting at various levels, including company, driver, and unit.
    1. Real-time progress notification on breakdown calls via emails alerts
    2. Review detailed unit breakdown histories
    3. Conduct trending analysis on types of breakdowns occurring by region, types of unit, tires etc.
    4. Measure effectiveness of preventative maintenance programs

To Register your fleet, please call our 24/7 dispatch center at 1-800-952-4490 and we will assist you immediately with your roadside assistance needs at a fixed price nationwide.

Fleet Assist USA always recommends you pre-register your fleet in advance so that when you experience a breakdown, we can address your needs faster.

Fleet Assist USA now also helps Fleets across North America with the setup and implementation of their Preventative Maintenance Programs.